I have been asked to revise, structure, and edit a document for my workplace. The document is about my workplace's criteria for awarding bonuses and promotions. Bonuses are awarded based on employees' scores in the following areas:
1. Sales
2. Quality Assurance
3. Schedule Adherence
4. Quality of Work
5. Supportive
Obviously I want to change #5, and I would totally do it in most circumstances.
The thing is, I think most employees should be familiar with these five categories, and they probably appear in many other documents that I will not be editing. Changing this one word here may cause confusion, which is worse (to me) than nonparallelism.
O editors of Galactic Cactus, what would you do in this situation?